Trimlane Soapcraft — Privacy Policy

1. Introduction

Trimlane Soapcraft ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase handmade soap products, or participate in the Fallows community.

2. Data Collection

We collect personal data you provide directly including name, email address, billing information, shipping address, payment details, and any messages sent through our contact forms or community platforms. We may also automatically collect usage data such as browser type, IP address, pages visited, and referring URLs.

3. How We Use Data

Your information helps us process orders, manage your account, send order confirmations and community updates, improve our catalog experience, and personalize product recommendations. We also use data to detect fraud and ensure compliance with our Terms of Service.

4. Cookies & Tracking

We employ cookies and similar technologies to remember preferences, keep you logged in, and understand visitor behavior. You may manage cookie settings through your browser. Rejecting cookies may affect certain site functionality such as saved carts and personalized catalog views.

5. Data Sharing

We never sell your personal information. Trusted third parties (payment processors, shipping carriers, and analytics providers) receive only the minimum information necessary. All partners are required to maintain the same level of data protection as Trimlane Soapcraft.

6. Data Security

We use industry-standard SSL encryption, secure payment gateways, and regular security audits. While we take reasonable measures, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may request access to, correction of, or deletion of your personal data. You may also opt out of marketing emails at any time via the unsubscribe link. Submit requests by emailing [email protected].

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of Trimlane Soapcraft after changes constitutes acceptance of the revised policy.